IT Outsourcing

IT Outsourcing

Many organizations are finding that the challenges of maintaining service levels, providing quality technical support and keeping operating costs to a minimum are difficult to overcome when relying on in-house resources alone. Adopting an outsourced approach to a range of processes within the IT function is becoming an increasingly effective option, delivering high quality service but enabling internal IT staff to focus on core activities.

Bell.One is experienced in providing these services, working alongside organizations to equip them to deliver high quality IT provision to their staff and customers.

Bell Integrator™ outsourcing service includes the infrastructure, hosting, resources and support that you need, underpinned at all times by market-leading technologies and technical expertise. We will make sure you have the right system in place, that you are achieving value for money and reliability, and that you are properly supported.

Key Features

  • Systems architecture and design
  • Transformation
  • Migration
  • Implementation and project management
  • Support and service management
  • Technical resources
  • Managed desktop services
  • System and network management
  • Flexible delivery options
  • Technical support 24/7 over a phone call, e-mail or messengers

Our Approach

  • 1

    Processes and project management methodologies

  • PMBok based (waterfall, iterative, incemental)
  • Agile (Scrum nad KanBan based)
  • ITIL
  • 2

    Integrated project management environment

  • Utilize a compprehensive set of tools (for application support and maintenance, configured) and integrted with our clients` tools)
  • Project and process templates (workflows, reports covering different project types and process models)
  • 3

    Transparent project execution

  • Web access (project management and collaboration environment)
  • Comprehensive project reporting
  • Set of project indicatiors providing (real-time vesibility)
  • 4

    Flexible client engagement model

  • Proven governance process
  • Standart methodologies (easily tailored according to any customer requirement)
  • 5

    Highest qulity standards

  • ISO 9001 certified
  • Best practies of quality management
  • ISO 20000 certified
  • Business Continuity + Dasaster Recovery Plan
  • 6

    Stong project management knowledge

  • Experienced PMs (actively involved our standard and project implementation methods)
  • Wiki knowledge base (on projects, products, peoples)

Benefits

  • Cost Advantages. The most obvious benefit is cost savings that outsourcing brings out.
  • Increased Efficiency. Outsourcing brings in years of experience in business practices and expertise in delivering complex outsourcing projects.
  • Faster and Better Services. It makes service offering better with high quality deliverables and reduces the time it takes to reach the marketplace.