Finance

Like many industries, the Financial sector is experiencing massive changes; new regulations and massively increasing customer expectations are forcing financial companies to relook at everything. We design and implement solutions that enable our clients to rapidly meet their business objectives, directly impacting revenue, operational efficiency and customer loyalty. Our customers include Citibank, Deutsche Bank, Raiffeisen Bank, Société Générale Group and other top tier banks with average capitalization of over $10B.

One vendor for front, middle and back office operations
Optimize existing systems to lower operating costs
Customized solutions for CRM, Reporting, and DW

Our Offering

VIDEO ANALYTICS

Allows to track large amounts of video data, identify and recognize customers, provide analytical insights

Facial Recognition
Fraud Detection
Security

ARTIFICIAL INTELLIGENCE

Delivers meaningful and timely finance analytics for financial planning and process automation

Personalized financial planning
Fraud detection and anti-money laundering
Process automation – not just back office functions, but customer facing operations as well

AUGMENTED REALITY

Increases customer engagement and delivers a relevant, personalized, omni-channel experience

Personalized digital signage displays
Personal bank information
Cross-sales opportunities

INTERNET OF THINGS

Allows leasing and insurance companies to maintain real-time visibility of an enormous numbers of assets

Asset visibility
Asset security
Equipment management optimization

Predictive analytics

The banking and financial services industry with its enormous repositories of transactional and customer profile data, has rich potential for the application of predictive analytics.

Supporting consumer analytical models
Influencing customer purchase behavior
Reducing financial losses

Challenges Facing Banks

Infrastructure

Includes a set of applications from different vendors
Deployed on multiple platforms in different years
Developed without strategy
Requires scalability

Services

Increased downtime
Increased TCO
Lack of internal resources for a complex environment

Applications Services

Outdated system modules
Updating modules takes too long
Lack of modules tailored to business processes
No responsibility for integration with other vendors' software
No legacy application support

Our Solution

Bank systems customization and data migration
Complex rules development of interest rates calculation
Development of high-loaded web-application clusters with adaptive design
Support and development of regulatory reporting systems for retail and investment banks

New sub-systems and processes deployment (e.g. scoring/risk management, CRM)
Front-end systems development and optimization (Call Center, Bank Client etc.)
Regulated procedures optimization (EndOfDay)
Reporting in compliance with international regulations (EMIR, SOX)

Quality Assurance

Outsourcing of full QA to customers
Automated and performance testing
Unit-testing development
Mathematical modelling of system behavior under load (when it is impossible to run tests in a production environment)

QA processes and competence centers building
System and equipment capacity simulation during controlled parameter based load increase
Regression tests automation
Integrated functions testing

Project Examples

Core Banking system stabilization: stress testing, performance degradation analysis and resolution (IBM pSeries, DS*8xxx storage, WebLogic App server, java-based app)
Optimizing performance for heavily used Oracle databases

Critical java-based application analysis: fixing memory-leakage

Integration Services

Design, delivery, and support of corporate information systems of any level of complexity
Integration of middleware applications and software
Video monitoring systems delivery and setup
Processing and acquiring systems development
Data storage, backup systems

Design and implementation of corporate server and network architecture
Corporate portals development
Virtualization
Information security

Integration based on IBM WebSphere

Outdated system modules
Updating modules takes too long
Lack of modules tailored to business processes
No responsibility for integration with other vendors' software
No legacy application support

Examples of business process streamlining

Credit line
Card transactions

Money transfer
Debts collection

Example: Online credit streamline

Real-life structure

Simplifying Customer Interactions based on JACADA

Contact Center Optimization

Customize existing applications into a single automated agent desktop
Create and implement an interactive scenarios and streamline business processes
Create and Optimize User interface using existing CRM
Create Visual IVR and deploy it to the website or mobile app

Integration and Legacy Products

Integrate various applications without access to the source code
Extend and modernize legacy systems by generating a thin-client graphical user interface
Create web services interfaces to legacy data without re-engineering the legacy applications

Monitoring

Building centralized monitoring systems covering all parts of IT infrastructure
Business Services Monitoring

IT Services Monitoring
Service quality and access management

Centralized Monitoring Approach

Proactive real-time monitoring of business-process deviations from established policies: Resources monitored:

Hardware (CPU load, RAM, hard disc system etc.)

System software

Monitoring based on HP BPI and TV
BMC Patrol
IBM Netcool
Bell Integrator dashboard

Performance Optimization & Infrastructure Bottleneck Analysis

DBMS and application server tuning to meet performance requirements
Application and database performance analysis
Network bottleneck analysis for LAN/WAN/SAN

Performance bottleneck analysis based on stress testing
Performance modeling and sizing

Big Data

Marketing analytical systems development
Target prospects groups creation based on complex criteria
VAS-services requiring a high-speed data processing

Aggregation and processing of unstructured data
Customer segmentation, personalized product offerings
Preparation of corporate clients transaction statements for any period